Cradle Soft is confident in the value we provide. The proof is in our results. We partner with our clients to assess our level of service. Our continuous evaluation process reinforces the value of the relationship. At Cradle Soft, we believe it is essential to report how we are performing and how we can improve. We evaluate the following areas to properly measure our level of service:

Candidate Accuracy:	percentage of presented candidates who interviewed
Interview-To-Hire:	percentage of interviewees hired
Placement Success:	percentage of placements satisfying requests
Fulfillment Ratio:	percentage of requests we successfully staffed vs. the competition
Time to Fill:	time from request until candidate is presented
Total Billing:	total services billed by quarter